WHAT INFORMATION WE COLLECT
When you use the Medicine24h website, the personal information that has been provided by you, is collected by us. Examples of information that is deemed as personally identifiable, include your e-mail address, home address, name, medical information, date of birth and password. This information is required by us, for the purposes of, for instance, providing you with coupons so that your order can be processed or providing you with additional information with regards to your healthcare or to respond to queries you may have, etc.
- Registration On The Store. As is the norm, before you use certain parts of any website, you are required to fill in the online registration form of the website. During the process of registration or while you are checking out, you would be prompted by us to supply us with some personal details of yours, which is inclusive of but not limited to your email address, billing address, shipping address, name and phone number. Plus, we could also possibly ask you for the name of the country you reside in and the country of operation of your organization, so that we would be in compliance with the laws and regulations that are applicable in your country. In addition to this, we would also ask you for your gender. This is the kind of information that we would require from you in order for us to be able to communicate with you with regards to your order, for us to be able to fulfill your order, for the purposes of billing and for internal marketing. If at the time of processing your order, we happen to face any kind of issue, we might use your personal information, to get in touch with you.
- Other Information You Provide: Other additional information that you would choose to provide us, is gathered by us. For instance, when you communicate with us or when you complete entry forms of contests or when you give us product reviews or when you sign up to get special discounts or when you complete surveys or when you give us an alternative address for delivery.
INFORMATION COLLECTION AND USE
At the Medicine24h website, certain kinds of information that is got by us from you, when you visit our website, is automatically received and collected by us. For instance, when your web browser happens to access the Medicine24h website, like many other websites, we also get certain kinds of information about you, as we make use of ‘cookies’ and ‘web beacons’ (described below). Included in this information about you that we collect, are details like your operating system, your computer’s IP (Internet Protocol) address, your web server, the software of your browser, information regarding what you have viewed at our website, your purchase history at our website, the time and the date at which you access our website, your search history at the website, information about the URL that referred you to our site, information about the URL clickstream to our website, from our website and through our website and also your session information at the Medicine24h website which includes things like page response times and download errors.
In order for us to be able to enhance, as well as customize your shopping experience and your browsing experience, Medicine24h uses a feature that is called a ‘cookie’, which is on your internet browser. These cookies are actually small files which the web browser you use, will place on the hard drive of your computer. These cookies are used by us in order to get certain information which you have given us earlier and these cookies also enable us to come to know that you are a previous customer with us. Because of these cookies, whenever you use the Medicine24h website to shop, you would not have to keep on entering information you would have entered earlier at the website.
These cookies also tell us how you found the Medicine24h website, for instance, whether you found the website via an advertisement or via any website, etc. In no way whatsoever are these cookies made use of to find out any kind of details that you would have entered on a secure server. This information is only accessible when you have entered your name, as well as your password. In the event that you take the decision to reject cookies or remove cookies by configuring your browser to do so, you would not be able to take advantage of the many features that are available at the Medicine24h website and neither would you be able to make purchases at the website.
It should be noted by you that most of the internet browsers that are available today, let you block cookies or erase cookies. For more information on how you can do these, just refer to the instructions on your browser. These browser instructions will reveal to you various types of information such as how you can totally disable cookies, how you can let your browser inform you when you get a new cookie, how you can stop your browser from accepting any new cookies, etc.
It is important for you to take note that by using cookies, you get the total benefits of using the Medicine24h website features and as such, it is our recommendation that you leave the cookies turned on.
Medicine24h contracts third party companies from time to time, in order for us to be able to provide relevant information, services and products for you and also so as to enable us to measure the effectiveness of the advertising. There are certain of these third party companies which make use of web beacons (also referred to as single pixel gifs or action tags) or cookies. It may happen that Medicine24h would make use of web beacons, with respect to the emails sent to our clients. This is done in order to ascertain when and whether or not the images in the email we sent have been rendered. This allows Medicine24h to determine whether or not the client opened the email that we sent. We may then aggregate this information and use it to determine the efficacy of the email communiqués we send to our clients.
MEMBERSHIP OR REWARDS PROGRAMS
Medicine24h, does on quite a regular basis, partner with companies and these companies have certain reward programs or membership programs. So, for our website members to be able to participate in the programs of these websites and earn things like points for purchases they make at the Medicine24h website, via links from these third party websites, we have to share with these third party websites, certain information about our members, such as purchasing information. If you so wish that we do not reveal this information of yours to these strategic partners of ours, then you have to directly get in touch with this partner of ours.
UNSOLICITED E-MAIL (SPAM)
If you so choose to opt out from getting the Medicine24h e-mail advertisements, it is possible that we may share this information with third party sites, so that we could thus instruct them not to send to you, on our behalf, any kind of advertisements. If in the event that Medicine24h has shared opt out information with any third party, we would then inform this third party to make use of such information, only for the purpose of doing away with any potential recipients, from the e-mails that the third party would be sending out on our behalf.
It is very important for you to take note that all emails that come from us, would have the Medicine24h Online Store logo (HTML e-mails), as well as the Medicine24h Online Store copyright notice (text e-mails).
In the event that you happen to receive any kind of unsolicited e-mail and you feel that it is in some way related to us, feel free to forward any such email, in the form of an attachment and send it to us at info@Medicine24h.com, rest assured that we will investigate this.
UPDATING YOUR PERSONAL INFORMATION
Any information that you have provided us, can be reviewed, as well as updated by you, just by you logging into your Medicine24h account or by sending us an email.